Ode to Bureaucracy
The principal characteristic of a bureaucracy
Is that no one is responsible for it.
Its first function is to ignore the heart.
It is impossible to change.
Ask any bureaucrat and you will find
Someone who despises the rules and whims
Of someone else's bureaucracy.
The system and its files belong to no one.
Some bureaucrats are victims of proliferating paper,
Some bureaucrats learn to manage paper and profit by it.
Others try to dodge the system and remain human
While at the same time being bureaucrats.
The bureaucracy is a monster
That we invited home to dinner,
Efficiency with a case of cancer.
Sally Clay
January 19, 1991
